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Unread 07-30-2018, 10:42 AM   #1
luna
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Join Date: Jul 2018
Fan#: 4987
Location: Delaware, OH
What I Drive: 2016 ford flex

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luna Good Standing Member
Sync update

I just recently purchased a 2016 Ford Flex. I bought it from a dealer who used it as a fleet vehicle. I started having problems with the Voice Recognition. From what I read, it looks like Sync needs to be updated. Looks like the dealer has never updated the software as my flex is still on version 1.0. I tried to update to the 3.0 version but I think I might have a compatibility issue. I'm getting an error "Installation failed The installation has run out of space or does not work with this version". I called the Ford customer service. They had me run a bunch of stuff to do a master reset but of course it didn't help. They told me to contact a dealer and the dealer had no idea what I was saying. Anyone know where I can find lower versions of the software so I can do an incremental update?
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