Dear Sir,
I am Eric from Malaysia, I just Buy a new Ford Fiesta car after 2 month gear box have jerks and gear 1 change 2 have loud sound rattling.
First time send to Head Quarter repair and change clutch, after two day driving problem also same!
Today send back for checking, they just reset and update the gear box software.
When I collect my car on the same day, they test drive as well and told me no problem.
Before I leave the service center I request the technical sit beside me, but it feel like same problem have loud sound rattling, but they told me when changing gear have loud sound rattling are normal!
Finally I feel very unhappy! They like don't want to change a new gear box to me!
I just come back from work, and my car problem still same, the gear sound more noisy right now.
Any comment and idea can teach me what I should do to have a new gear box for claim
I have all the service report and after service report can send to you, just send me your email address.
My email address as below here
[email protected]
[email protected]
Contact Number0060123353744
Thanks& Regards
Eric Lai